MSPs and MSSPs
A Dedicated Solution Tailored to The Unique Needs of Service Providers
MSPs and MSSPs are being called upon to help their clients manage risk and compliance. Cybrance has created a specialized platform geared specifically to the needs of the service provider community.
Purpose-Built for MSPs and MSSPs
Cybrance’s sister platform, vCIOToolbox, provides many of thre great features found in our GRC platform, but also provides tools that are requred by the service provider community. In addition to risk and compliance, vCIOToolbox can help service providers with Quarterly Business Reviews (QBR) and overall account management.
Multi-Tenant Support
The Service Provider community work with a large array of cusotmers in all verticals. vCIOToolbox provides service providers with the ability to manage muliple cusotmers in a single platform. Create assessment and reports to meet the needs of your customers and the various roles you interact with inside their organization.
Meeting Presentation System
Presenting your findings to your customer is a key part of the customer relationship. The customer expects you to be a leader and communicate critical findings in traditional business language. vCIOToolbox’s Meeting Presentation view allows you to share performance metrics, risk scorecard, budget and forecasting, and strategic plan alignment in easy to understand language.
Kay Account Management
vCIOToolbox includes a specialized module to assist vCIOs and vCISOs with overall account maangement. Key Account Management (KAM) includes tools to track meetings and events, pipeline, cross-customer metrics, and account ratings. For vCIOs and vCISOs you can build internal strategy to support the client relationships and map key areas of the relationship. Long-term engagement and feedback can be obtained via CSAT and NPS surveys.
For Management, you can get a top down view of the full program including project timelines, multi-year pipeline forecasting, meeting compliance, and drill down into ndividual performance.